Q: Tell Me More About The 60 Day Guarantee.
A: When joining the full product suite you pay the initial setup fee which includes the first month payment. The second month payment is deducted as scheduled, since only 30 days have passed. When you have reached the Google’s first page you will receive an email to confirm that. Only then, once that email has been sent, the next months payment is queued and released for payment.
Q: What Do I Receive In The ‘Snail’ Mail Every Month.
A: ICANetwork will not just get you on the first page of Google, they will keep you there month after month. To confirm your first page placement, each month in the mail you will receive stats that will show, number of hits.
Q: I Do Not Have The Time Or The Knowledge To Create My Mobile Website – Can You Help.
A: Yes – ICANetwork will build your mobile custom phone app for a one time charge of $150. The Polaris Group has created a support team to answer questions for the customer who wishes to create their own phone app. CONTACT US for more information.
Q: How Do I Contact Customer Service For ICANetwork.
A: Once you join you will receive an email with information on how to login into your back office (B/O) and how to get started. In your B/O is the option to contact ICANetwork by entering a support ticket.
Q: What If I Own Multiply Locations.
A: Each location must have its own account to receive their own Google ranking within their local area.
Q: Can I Set Up My Google Search Results To Be In A Location That I Am Not In.
A: No, You must be set up for the location of your physical address, otherwise Google with their logarithms ranking formulas will consider you to be ‘spamming’. However, you are allowed to lock in two areas.
Q: When Customers Scan The QR Code To Gain Access To Your Mobile Site — Are They Automatically Set To Receive Text Messages.
A: No, this is an additional separate step in compliance with the Spam Laws. A customer must separately agree to receive to text messages from you. Please review “IMPORTANT READ“ for ICANetworks Unlimited Texting spamming policy. The Internet Customer Acquisition Network takes spamming seriously.
Q: Can I do On-Line Ordering From The Phone App.
A: Yes, you can link to any site that you want.
The Mobile Website, F.A.Q.
How Do We Do It ? -WE ARE DIFFERENT, We Do It Better!
We do NOT login into your control panel or back office and make modifications to your website. With our unique software we create a ‘mobile friendly’ version of your website for all mobile device platforms and host them on our own servers. When the conversion is complete, we give you a snipit of code to load on your site to detect what the type of device your prospects are using. If that prospect is surfing from a mobile device they are instantly redirect to the appropriate version.
What If Changes Have Been Made To The Site?
Those modifications are instantly updated to the optimized mobile website.
Why Is There An Annual Maintenance Fee?
The maintenance fee covers the cost of hosting all the different mobile versions for each site. Costs also cover the bandwidth and the cost of developing new code to keep current with the latest technology. (What works today may not be 100% compatible with tomorrows new devices.) The annual fee is $140US.
Does The Content Get Modified In Any Way?
NO – The data is not modified at all. What we do change is how many words will appear on each line. That will of course depend on the device it is being viewed from and the size of that screen.
Will My Website Be Optimized For All Mobile Devices?
YES – Your website will be optimized for every mobile device. For example your site will display differently if viewed from a Blackberry or an iPad. The screen sizes are different, so of course they will not look the same. They will be optimized to fit each screen.
What Will NOT Be Converted.
The air waves are not secure therefore we will not convert your on line ordering system. Most people do not feel safe using their credit card on a smart phone, so this is not an issue. Links to other sites will not be added. For example you are a restaurant and a local newspaper wrote a review. The link to that article will not be added to the mobile site. Please contact us for work arounds.
Do I Still Need The ICANetwork Custom Phone App.
YES, The ‘Go Mobile’ is to have your site optimized for easy reading when a prospect who has been surfing on the Internet finds your site. The Phone App, is for current customers to keep them loyal to your business. Think marketing tool, think communication tool, update your phone app often with special deals for your app customers to bring them into your store. The most economically approach is to have the SEO product which includes the phone app and guarantees you 1st Page on Google. (Remember, Prospects-First Need To Find You!)
How Long Does It Take To Make My Site – Mobile Friendly?
Remember this is a manual process using some pretty cool software. Every site is different; every site is a custom job. On average it takes approximately 4 weeks. Sometimes sooner and sometimes a little later. Rests assure, it is being done as quickly as possible.
How Much Does This Cost?
There is a one time fee of $740US with an annual maintenace fee of $140. Contact us for weekly specials.